Frequently asked questions

Where is your service area?

Our expert cleaners are available in Greenville City and Greenville County. However, we are expanding our team and the area we cover every day so if you are not sure, try booking online or call us at 864-800-2016, and we’ll confirm in seconds!


How do I book a home or commercial cleaning?

If you’re online, simply select the service you want and click the Book Online button to get personalized pricing, schedule an appointment in real-time based on our actual availability, and receive a confirmation. It only takes 60 seconds. Use your smartphone, computer, or tablet. You may also call us at 864-800-2016.

Do I need to be at home when you arrive for the cleaning?

With the recent changes in our world, we understand many folks are now working from home. Your cleaning team is careful to work around your busy work/life schedule to make sure your home is being cleaned properly and they are working quietly around your office space. If feasible, we prefer servicing your home when the family is away so we can clean quickly and safely. Whatever works for you will work for us! Just let us know what method you’re most comfortable with.

Do I need to supply the vacuum or cleaning products?

We come equipped with everything we need to make your home or commercial facility sparkle.
But if you’d prefer that we use your cleaning products, just let us know when you book online or by phone.

What are your safety protocols?

To provide safe service within your home, we ask that you immediately inform our office if anyone within the home is sick or has tested positive for any viruses or flus in the days leading to your appointment. Your cleaning will be rescheduled, free of any charges or fees. If requested, our staff will be happy to wear a mask within your presence, but they are permitted to pull the mask under their chin while cleaning. In order to maximize distance with our staff, we suggest that we service your home while you run errands or are at work.

Do you clean homes that have pets?

Yes, we do! All of our staff is pet friendly and take great care for the safety and comfort of your pet. If your pet is showing signs or aggression or stress, we may ask that your pet is removed from the home or from the serviced areas while the cleaners are on site.

Will I receive reminders for single, recurring, or pre-paid bundle cleaning services?

When you book online or call us, you can select to receive a text message or email before each scheduled service. We typically send reminders one day and two hours before each cleaning appointment.

What if I’m not happy with the work you do for me?

Our reputation is our most valuable asset, so we offer a 100% satisfaction guarantee. If you’re not satisfied, please contact us within 24 hours of your service and we will come make it right!

How long will it take to clean my home or commercial facility?

Our time on-site will be based on the level of cleaning you select and the extras (if any) you order. We ensure and guarantee the quality of our service. If you aren’t satisfied, we’ll come back and make sure to address your concerns. 99% of our customers are repeat customers.

How do I re-schedule or cancel a booked cleaning?

Rescheduling or cancelling your appointment is easy! Just connect with our office staff at 864-800-2016 or my emailing our office at: *Cancellation fees may apply

Can I set up repeat visits?

Yes, and you’ll save when you do. For each of our services you can select and schedule either recurring appointments or purchase pre-paid bundles and save instantly. Check out our home cleaning savings on our Live Pricing & Real-Time Booking Pages.

How can I pay you?

We accept VISA, Mastercard, American Express, and Discover through our convenient Live Pricing & Real-Time Booking Pages. Book online or call us.